Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told KCCI De Moines, “The main thing is getting people to their appointments because there are some people that wouldn’t last, like a dialysis patient or something, they wouldn’t make it without those med changes or that treatment on themselves.”

Of course, please wear a mask, wash your hands frequently and keep your car clean for at-risk passengers going to and from doctor appointments. It is important to protect yourself and your passengers while working during COVID-19.

Below is a short list of 5 revenue generating ideas you may be able to implement using your existing policy.

Top 5 Revenue Generators during COVID-19:

Using your paycheck protection program payment toward insurance.

 

1. Appointments and other Non-Emergency transportation services

This is probably the largest source of transportation needed right now. People still need to get dialysis, chemotherapy and other types of medical treatments during COVID-19. If you haven’t already added this service to your taxi platform, now is the time.

Below is a list of medical trip providers to consider.

  • LogistiCare – one the largest Non-Emergency Medical Transportation brokers in the United States. They have a presence in almost every state within the US.
  • EpicMD – NEMT trip provider with operations nationwide.
  • OneCall – NEMT broker that serves globally for everything from ambulatory ground transportation to air ambulances.
  • MTM – This is a popular NEMT provider with our existing client base. They have a presence is 75% of the country from coast to coast. They have especially higher trip volume within the East Coast states.
  • Acces2Care – Servicing 29 states, this program helps to dispatch NEMT trips through their parent company AMR which handles the emergency calls. All NEMT calls get sourced through Access2Care.Please note: accommodating passengers who are not ambulatory may not be permitted with your current policy.

 

2. Courier & delivery companies

Amazon is hiring 100,000 workers, mostly for fulfillment and delivery, and some UPS hubs are hiring as well, although—fair warning—both companies are facing criticism over employee safety. Some couriers are also hiring.

*No delivery of hazardous or illegal materials are permitted.  If you are considering cannabis delivery in legal states, we do have coverage for that with multiple markets. Click HERE to request a quote.

3. Grocery & medicine delivery

Grocery stores are your friends. Major chains such as KrogerMeijer, and Safeway are hiring in-store shelf stockers and delivery staff; ditto for regional chains such as Raley’s. Grocery delivery services and apps such as Instacart are also hiring.

4. Sign up for Uber/Lyft

While most taxi policies only allow a certain amount of TNC transport (if any at all), many of our clients have policies that are flexible with allowing drivers to use multiple sources of dispatch to generate revenue. Many drivers are staying home but people without their own sources of transportation still need to go grocery shopping, pick up medications from pharmacies and drop off supplies to loved ones.  And those in the medical field are opting for a more private form of transportation instead of their usual train or bus ride to and from work.

5. Pre-arranged, black car services (utilizing vehicles already within your fleet)

Again, as mentioned above, utilizing your current clientele database to advertise a clean, safe mode of transportation in these trying times is key. Send out texts letting people know you are working and available. Many assume everything is closed. But although people aren’t travelling through airports like they used to – there is clientele that still rely on taxi and black car services to get to the doctor or grocery store. There are doctors and nurses in urban areas who need to get to work but can’t take mass transit.

Be there to help them, they will remember that you helped them even after “everything goes back to normal.”


Not All Policies are Created Equal

Not all insurance companies allow you to do all the types of trips listed above on ONE policy. But WE do. If you don’t already accommodate these types of trips and want to, please contact us to see if your current policy allows for medical and courier trips.

Also, if you are high risk or live with someone who is – please take precaution in working during these times. Working through a pandemic is not for everyone but if you are willing and able – your customers will be forever grateful to you for helping them out when they needed it most!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

 

Short-Term Policies for Food Delivery Insurance

As the Coronavirus continues to spread across the country, most non-essential businesses are closed nationwide. Although dining in isn’t allowed, restaurants are still allowed to open since they are considered an essential business.  Many restaurants are offering food delivery (even if they didn’t before) since it is allowed. Restaurants new to food delivery might need to purchase additional coverage with a Short-Term Food Delivery Insurance Policy.

It’s a whole new world of self -isolation and government-imposed quarantining. So, what does that mean for every-day life? Well, it’s completely changed as we know it. With that decision, many restaurants have revised their menus and implemented delivery to customers instead. Some are even selling their signature cocktails to-go.

However, what most businesses don’t realize is that allowing your employees to drive their cars to deliver food is not covered under their personal auto insurance. This is why a Short-Term Food Delivery Insurance policy may work for you or someone you know.

Insurance for Delivery Businesses During COVID-19

First off, to ease your mind a bit about potential liabilities, the FDA’s current position is that “there is no evidence to suggest that food produced in the United States can transmit COVID-19.” Furthermore, they went on to say that there is “no evidence of food or food packaging being associated with transmission of COVID-19.”

As always, as long as the food is prepared safely, the risk is low. Information around COVID-19 continues to change, but current evidence seems to point to food delivery as a less risky option than exposing yourself to a grocery store, bringing the bags and items into your home and preparing the food yourself.

Essentially, the major risk of dining within a restaurant is touching a table, counter, or other surface that someone who is contagious may have touched.

Because delivery businesses have become so important during this outbreak, it’s important for employers to get food delivery insurance.

New Short-Term Food Delivery Insurance Program

Whether offering food delivery is a permanent business change or temporary, we have access to a new program which is writing short-term food delivery insurance for restaurants.

food delivery insurance
Many restaurants are delivering food with tamper controls so you can be sure your food was untouched during delivery.

This program is written by an A.M. Best rated “A” X carrier and can accommodate a wide range of classes that have been affected by COVID-19. To contact an ABI producer for more information, click here.

Product highlights include:

  • Monoline coverage
  • 3- or 6-month policy
  • Quick turn-around time
  • Non-auditable policy
  • Limit options of $300K, $500K, $1M CSL
  • Deductible $2,500
  • Offering short term policies starting at $1,500
  • MVR screening service provided
  • Symbols 8 & 9 (hired and non-owned autos) commercial auto liability
  • No restrictive warranties
  • Available in all states except MI

 

Keeping Food Delivery Workers Safe

Many delivery companies have issued guidelines for workers during the outbreak, as Business Insider pointed out, and many of those same workers have taken additional precautions to keep themselves safe. Drivers and delivery workers for Uber, Lyft, and DoorDash told Business Insider they’re scouring their cars with bleach and cutting back on hours.

Even so, if you do opt for your restaurant to deliver food during the outbreak, consider implementing non-contact services. Also, advertise that you require your drivers to practice good hygiene, especially hand-washing. If you can, provide masks to your employees to protect themselves if they are not practicing contact-less delivery.

 

 

 

 

Coronavirus (COVID-19) Survival Guide for the Transportation Industry

The Coronavirus (COVID-19) pandemic is something no business expected or planned for at the beginning of this year. As an agency that specializes in insuring transportation risks, we feel the pain you are going through right now. We see the drastic business interruption due to COVID-19. We want to remind you that we were your partners before the virus and are here to support you through this crisis.

Can I still work during the Coronavirus (COVID-19) Pandemic?

Transportation businesses have been named an “essential business” and are allowed to remain open for business.

Taxi services during COVID-19With nationwide restrictions and hesitation around travelling due to COVID-19, business is naturally impacted. Especially for those in the for-hire, livery industry who rely  on airport pick-ups and drop-offs. But that doesn’t mean it’s time to give up altogether.

When faced with adversity, it is the time to re-evaluate, reinvent and rediscover business opportunities you might not have pursued before.

 

Below is a short list of what you can do to generate revenue:

  • Contact regular clients and let them know you are available to take them grocery shopping, to doctor appointments or the pharmacy.
  • Advertise that you are avoiding close contact with other people, washing hands regularly and disinfecting the passenger seating in your vehicle after every trip.
  • Contact companies and offer courier or delivery services for groceries, medications, etc. (most livery policies allow this type of transportation already and no extra coverage is needed).
  • In many areas, public transportation is closed but people working in industries deemed an “essential” business are still going to work. Many employers are offering private transportation to their employees so that they can avoid mass transit. Contact these businesses, let them know you are able to help!

 

Can you lower my insurance payments during Coronavirus COVID-19?

No one knows how long our lives will be disrupted and you might feel like you need to cancel your policy. We highly suggest not cancelling your policy at this time unless you absolutely have to. Instead, we suggest the following:

  • If you have multiple vehicles, you may delete all but 1 unit to keep the policy active.
  • Some cities such as San Francisco are allowing taxis to lower the liability limit temporarily to assist in the decrease of revenue/ability to make insurance payments.
  • Some cities such as Seattle and San Diego are allowing operators to temporarily suspend their operating authority. You can email us proof of that, and we can decrease the liability limit down to the state minimum while you are out of work.
  • Preventing your policy from cancelling is beneficial because if you decide to start working again, a cancelled policy will delay your ability to start working again. We will need to re-quote, collect another down payment and in some cases  –  track down current loss runs again.
  • If you must cancel, most carriers are allowing pro-rata cancellations which means you will not be penalized for cancelling early.

 

How can I stay safe while working during the  COVID-19 outbreak?

With increased measures being taken nationwide to prevent the spread, many people may be turning toward a more private or isolated form of transportation (Taxi, Black Car, Uber or Lyft) as opposed to their usual train or bus ride.Infographic of how to stop the coronavirus spread

Below is a list of 5 things you can do to keep your vehicles clean and prevent the virus from spreading to your passengers or yourself:

  1. Wash your hands properly and often.
  2. Cover your mouth and/or nose with a tissue or into the crook of your elbow when you cough or sneeze.
  3. Clean and disinfect frequently touched surfaces/objects. These include but aren’t limited to: steering wheel, car handles, gear stick, hand brake, and trunk.
  4. Clean and disinfect the passenger seating area in between each trip.
  5. Avoid contact with people who aren’t well or have poor immune systems.

COVID-19 Resource Guide for Transportation Companies

American Business Insurance understands the challenges you are facing during the COVID-19 are ongoing and changing. As an active member of The Transportation Alliance, we have a broad data base of resources and advisers in the transportation industry.

One of those individuals is Matthew W. Daus, Esq, Partner and Chairman of Windels Marx Transportation Practice Group. They are a dedicated firm supporting ground transportation industries in NYC, but have provided a series of webinars with helpful information for those struggling during COVID-19,

To watch the most recent free webinar around the Transportation Industry and COVID-19, click HERE.

Below is a list of topics related to this guide:

 

  • Guidelines for Businesses related to COVID-19
  • Business Preparedness Resources
  • Environmental Cleaning and Disinfection Recommendations
  • Basic Infection Prevention Measures
  • Relief for Businesses
  • Information sharing with Industry Members

 

American Business Insurance – open during the crisis

Insurance businesses are deemed an “essential” business and as such, we have been allowed to remain open. Although most of us are working remotely, calls are being forwarded, emails responded to and vehicle changes/cancellations are being processed.

If you have any questions or need advice on how to adjust your policy during these uncertain times, please contact us during regular business hours, Monday – Friday 8 am to 5 pm pacific at 800-980-1950. You can also email us anytime!

 

Written by Laura Loftus who is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

Peer to Peer Car Rental: A Peek Into a Growing Industry

Written by Laura Loftus

 

Antoine and Roslyn Andrade* are living the “American Dream.” You know, the one where you have 9-5 jobs, run a ministry AND manage a start-up peer to peer car rental business on the side. All the while, this husband/wife duo are putting THREE kids through college.

“We tapped into our kid’s college savings to buy the first three cars,”  Roslyn said about how they were able to start this home-based business. “We try to maintain multiple sources of income. If one goes down, then you have the others.”

Like many others in this business, they are utilizing popular peer to peer car sharing apps such as Turo and HyreCar. Turo, is a peer to peer car-sharing app which started in 2010 and focuses solely on personal use. While HyreCar, which first launched in 2014 – focuses on renting solely to drivers who are using the cars to drive for Uber & Lyft.  Antoine and Roslyn utilize American Business Insurance’s (ABI’s) Period X™ insurance product which was created for the peer to peer car sharing business model. As part of this insurance product, which insures the cars only while they are not rented, they are provided a CarTeq™ device which plugs into the OBD port of their vehicle. Through this device, they can log into our portal to view vehicle trip history and GPS location.

Testing the Peer to Peer Car Rental Model

Antoine and Roslyn listed their first 3 cars on the above platforms in 2018. Since then, they have utilized the profits they have made to invest

Peer to peer car rentals are growing in popularity throughout the US and abroad.back into the business and grow their fleet to 15 cars. As you can imagine, balancing their day jobs along with managing a mini car rental business is challenging.

From scheduling maintenance, filing claims, repairing and even recovering stolen vehicles – the business is one that should be carefully entered. It’s not unusual for cars to come back from being rented needing repairs. And some don’t come back at all, and need to be tracked down or reported as stolen.

Antoine and Roslyn had more than once instance of this happening but were able to recover the vehicles in both instances. “The first time, we had to use the police to find the vehicle. The second time, we were able to get the address the car was parked at through the ABI portal. When we arrived, the car was still parked there so we took it home!”

 

Peer to Peer Car Rental Made Easy

Jon J. in Atlanta, GA has a clean, methodical approach to growing his peer to peer car rental business. Jon, who also has a day job has always had an entrepreneurial spirit. He uses his background as a consultant for other businesses to grow the car-sharing model.

Some people are in the business to recoupapp-based insurance costs on a vehicle they want to own, but not use all the time. An example of this is the business executive who wants to buy a Tesla, and then lists it on Turo to rent out a few days out of the month to offset his own monthly cost of using it when he wants.

 

Taking Care of Business

Jon on the other hand is focusing on how to get them continually rented while automating the process. Like the Andrades, he also started with 3 cars and is up to 15 within a year and a half of utilizing ABI’s Period X™ insurance product.

His fleet is made up of vehicles that are easier to maintain and good on gas. Some of the cars in his fleet include the Nissan Versa, Hyundai Elantra and the Ford Focus and Fiesta. “It’s all about getting the cars rented frequently and at the right price point.”

As a current business traveler, he is used to renting cars for work travel. In the past, he would always go to the big-name agencies like Hertz or Enterprise. When there was a problem, he had to deal with a giant corporation or a call center in a country far away.

“People like being able to call us directly, instead of a big company,” Jon said.

 

Let’s Get Personal

While using one of the online apps such as Turo or Getaround might seem like an impersonal experience, Jon said it is exactly the opposite. “With these apps, you get to see who owns the car in advance, the exact car you are renting and reviews of the person who is renting to you. You can chat in real time if there is a problem and it’s a much more personalized experience,” Jon continued.

Besides also having to recover stolen vehicles, Jon explained some of the other challenges he faces in the industry. Some of these challenges include knowing everything you can about what you are getting into, expecting the unexpected (maintenance, repair, paying deductibles on claims, etc) and always maintaining a reserve fund equal to about $1,000 per car ($10-$20k for a fleet of 15).

And that doesn’t include the cost of insurance. “There are some nuances on the insurance piece of the business. Initially, I used my personal auto insurance. But as it expanded, I needed a more scalable model. ABI really helped there,” Jon explained.

 

Risky Business

Personal auto carriers do not allow for you to insure cars that are being used to generate any type of revenue. Many people enter the peer to peer car sharing space utilizing only their personal auto. However, if a claim or accident were to arise through the course of business or even outside of it and they find out – you risk the claim being denied and possibly your policy being cancelled.

“Before you jump in, understand the true cost. Don’t just dive in without testing it. Test with 1-3 cars. Understand the risks you have to assume going into the peer to peer marketplace. Have patience and think through the little thing’s others don’t think about. Every few months I look through my business plan and identify what should be changed going forward. That’s really how you establish rapport and grow a business.”

 

*Note: Some of the names above are changed or abbreviated as the people interviewed prefer to maintain anonymity. 

Laura Loftus is an Executive Broker/Sales and Underwriting Manager with more than 10 years of experience insuring business in the For-Hire, Livery & Shared Economy industries. Looking for a quote on your business?  Call us Monday – Friday, 8 am to 5 pm pacific: 800-980-1950 or email us anytime!

NEMT Insurance in Utah

Looking for NEMT Insurance in Utah?

Are you looking for a professional insurance agency that knows the ins-and-outs of Non-Emergency Medical Transportation, or NEMT Insurance, in Utah? American Business Insurance Services specializes in helping companies find and maintain the best amount of insurance. Our goal is to make sure that your business, employees, and customers are all protected without breaking the bank. We know that unlike standard automobiles, even a fender bender can create circumstances for a large claim due to the potentially fragile passengers being transported.

NEMT Services in UtahAmerican Business Insurance provides professional advice that will help you fully cover your business from all liabilities that could hurt your company. With this consultative-style approach, we are able to recommend the most comprehensive and most cost-effective NEMT insurance for your business. American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Utah as well as nearly every other state in the U.S.

NEMT Insurance in Utah for Company Fleets

We all have loved ones, that at one time or another, are in need of consistent medical care. Whether they be our aging grandparents, parents, or even our in-laws, we want the best care for them. But sometimes, our lives get a bit hectic and busy. We can’t always find the time to escort our loved ones to doctor appointments and other medical treatment centers. Although, there are ways to make this process a little easier. Many families, hospitals, and doctor offices turn to Paratransit Service or Non-Emergency Medical Transportation (NEMT) providers to fill this need. The Americans with Disabilities Act of 1990, made paratransit service a daily reality for many Americans with disabilities. By providing transportation for those with disabilities, paratransit services are paramount to the well-being and mobility of thousands of Americans.

NEMT Insurance in Utah

Even for those who have loved ones nearby, it’s not always convenient or possible to be available at all hours. Non-emergency medical transportation in Utah can be very advantageous for individuals who are unable to use conventional transportation means. NEMT services in Utah have several benefits. First off, medical transportation services in Utah provide some of the safest transportation options available. Moreover, NEMT services are health-focused – which can be especially important for those with a disability or health condition, as well as the elderly.

non emergency medical transportation vehicle

As a NEMT business owner, this is where your company comes into play. If you are a NEMT agency that operates fleets in Utah, it’s especially important that you have NEMT insurance. American Business Insurance works with agencies to provide the best available coverage. Having the right NEMT insurance in Utah is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they will be looking into the NEMT company to make sure their loved one is going to be safe and protected.  American Business Insurance Services, Inc. provides NEMT insurance to companies in Utah as well as nationwide, creating customized policies to best serve the client’s needs.

How to Decide on NEMT Insurance for Your Company Fleet

There are a lot of factors that go into finding the best NEMT insurance coverage for your non-emergency medical transportation’s large fleet. Therefore, prepare to answer a few questions when working with American Business Insurance to find you the best quote to match your business needs.

  • Are the majority of your trips for passengers ambulatory or non-ambulatory?
  • Does your company contract with LogistiCare or other providers with strict insurance requirements?
  • Do your vehicles have lifts or ramps?
  • Do your vehicles include backup cameras so your drivers can see whether or not someone in a low wheelchair is behind the vehicle when backing?

Insurance companies ask these questions to ensure you are fully covered under your policy. At American Business Insurance Services, Inc., we guarantee the most thorough coverage for your large fleet. Furthermore, we have trained professionals who will take care of everything, and will guide you through the process of properly insuring your NEMT fleet most efficiently!

Why You (the Paratransit service/agency) Need Full Coverage

Having proper paratransit or NEMT insurance is critical to operating a successful transportation business. The services that paratransit automobile fleets accomplish for those in need is truly life-changing and deserves insurance that is equally up to par.

Moreover, the reason you (the Paratransit service/agency) need NEMT fleet insurance is to ensure the safety and reliability of your paratransit service company, protecting your passengers and your business.

Coverage Requirements for Paratransit and NEMT Companies

It’s crucial to know exactly what’s in your NEMT coverage contract. At American Business Insurance, we examine the contract providers and the requirements that they have. For example, let’s look at LogistiCare.

  • $1,000,000 Combined Single Limit of Auto Liability Coverage
  • Hired & Non-Owned Coverage (Symbols 2,8,9)
  • Loading & Unloading Coverage
  • General Liability Coverage at $1,000,000 per incident $2,000,000 Aggregate
  • Sexual Abuse and Molestation Coverage (limits can vary by location)

There are other requirements in addition to the ones listed above. However, if you are missing any of those items on your insurance policy, LogistiCare will suspend your account. Many large Non-Emergency fleets have a long list of additional interests that have different insurance requirements.

Typically, we will ask for a copy of the provider insurance section of the contract to make absolutely sure that we’ve gotten your coverage written correctly. American Logistics, SoutheastTrans, and other NEMT providers have extremely particular requirements for coverage to protect them. Why is this? One answer: safety.

How Can American Business Insurance Services, Inc. Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Utah off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Instagram, Facebook, LinkedIn.

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Bus Fleet Insurance

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Bus Fleet Insurance

At ABI, we are most concerned about making sure the roads are safe, and most importantly, that everyone is insured. We insure a variety of vehicle types including fleet vehicles, taxis, limousines, trucks, and even buses. The high volume of passengers and

mileage that buses travel means that it is imperative to have adequate insurance. The bus and motor-coach industry transports people all over the country. To keep this popular industry safe, insurance programs often include tools to help improve driver safety, and anticipate problems before they occur. Whether the business is for charter buses, tours, or hotels, bus fleet insurance will cover any needs.

What Do the Customers Expect?

While riding on any form of mass transportation, such as airplanes, trains, and boats, customers of buses expect quality service. However, what they also expect is a smooth and safe ride, free of any casualty or injury. This involves hiring safe and trained drivers, maintaining the fleet of buses, but most importantly keeping the vehicles insured in the case of an accident. Customers of buses are often either on a trip, or going on a trip and expect to arrive at their destination safely. In the rare event something may happen, they expect to receive the help they deserve.

Why Choose a Bus?

Buses are a popular form of ground transportation in the US. This mostly is due to the lack of an adequate network for trains. They are often the cheapest way to get from point A to point B when a car isn’t an option. As a result, customers often take buses for hours at a time. However, customers also hire these buses as charters for tours, use them to transport hotel guests, and more. As a result, the high amount of people being transported for various distances requires excellent bus fleet insurance.

The Importance of Bus Fleet Insurance

Customers put their trust in buses and their drivers to get them to their destination safely, without any drama. Because people commonly use buses to travel long distances, bus fleet company drivers must be well trained and experienced. Despite the fact that bus accidents tend to be rare, in the event of an accident a bus needs to be insured. Even more, buses may fall victim to unexpected weather damage, theft, vandalism, and other unfortunate events. If and when these events occur, it is a relief knowing you are covered with your bus fleet insurance.

ABI Bus Fleet Insurance Coverage

Over the years, ABI has created connections with the best insurance carrier in the US. Thus, ABI can get the best bus fleet insurance coverage for the lowest rates. With over 35 years of experience insuring buses of all types in 48 states, ABI is able to bargain with insurance companies and get the best coverage to meet a variety of needs. ABI offers custom insurance and adapts it to match your old coverage and rates. The company ensures that the client meets filing requirements, contacts the providers, and makes sure the new policy is an improvement on the old one. ABI is able to make the process as easy as possible by offering explanations, finding coverage, and analyzing past losses to bargain insurance providers.

What ABI Offers

ABI offers businesses a variety of unique services for their bus fleet insurance. First, is customizable insurance to meet your individual policy needs. As a result, ABI adapts your policy to best fit your needs as a company. Additionally, ABI offers auto ID card & certificate issuance within minutes, and online access to make vehicle and driver changes 24/7. You can make changes at any time, within minutes. With over 35 years of experience, 40,000 vehicles insured and competitive pricing, there is no doubt ABI is the best choice for any business.

API Integration for Bus Fleet Insurance

In order to best meet the needs of its customers, ABI offers digital real-time transactions. The company is built off of an open platform that allows customers to integrate their mobile apps or websites in order to automate workflow, creating insurance coverage in real time. We employ in-house programmers who work with customers to meet specific needs in a manner that is fully scalable and extendable. This is just one of the many services that sets ABI apart from the average provider.

To find out more about bus fleet insurance, click here:

https://abiweb.com/services/bus-insurance/

Using Your Paycheck Protection Program Payment for Transportation Businesses during COVID-19

As the days and weeks pass by, more and more people are staying home which is affecting not only the transportation industry – but businesses of all types nationwide.

If you are experiencing financial difficulties, you might be thinking about cancelling your policy. Instead, why not use your Paycheck Protection Program payment toward insurance. This way, you can continue to work and serve the community who needs your help.

If you haven’t already and still want to work, the U.S. Department of the Treasury has posted the NEW application form for the Paycheck Protection Program (PPP). In short, these are zero-interest loans up to $10 million. These loans cover operational costs like payroll, health benefits, rent, mortgage payments, insurance premiums and utilities.

With taxicabs being named an essential business, there are other revenue generating opportunities for taxicab businesses you may not already be tapped into.

Show Me The Money

Paycheck Protection Program loans are administered through the Small Business Administration, but you have to apply through a local bank. We urge all transportation businesses to download and begin filling out the PPP loan application, and talk to your banker today. The Treasury Department has issued a useful fact sheet on what the loan covers.

In addition to the Paycheck Protection Program loan, we want to remind you that the Small Business Association has also created Economic Injury Disaster Loans (EIDL) that are designed to quickly send $10,000 to distressed companies. The EIDL application is found online and will offer assistance loans for up to $2 million.

But is there any work?

It may feel like there is no work to be done, but as Ann Pilkington who works for Freedom Taxicab in Des Moines, IA told