The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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American Business Insurance Services, Inc

How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

Looking for a quote? Click here

Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re used to, but American Business Insurance is prepared to handle it.

How Do Autonomous Vehicles Work?

Essentially, autonomous vehicle manufacturers and designers will think of everything that a car needs a human for and remove those needs. For example, an autonomous car will be built with a GPS in it, so it doesn’t need a person to control navigation. Many of them also have sensors in and around them, in order to help them avoid accidents. Of course, this would typically be the job of the driver. There is also the element of augmented reality. AR is a method of getting information to the driver, such as displaying it on the windshield. This information could be directions, the speed of the car, information about the music thats playing, etc. And the vehicle is the one that has it all. The would-be driver just turns into a rider, and the car handles the rest.

Changes in Insurance

Insurance for autonomous vehicles will play a different role than insurance for a regular car. Instead of the driver or owner of the vehicle being responsible for accidents, it would likely be the manufacturer of the autonomous vehicle. Now, its rare for a malfunction of the vehicle to be the cause of an accident; they are almost always a result of human error. This could be the largest change to car insurance if and when autonomous vehicles become a norm in our society. Manufacturers being held responsible for insuring each vehicle themselves will create an expensive, long-term process before the vehicles can be safely put to use. It will also require an extensive process of making sure that many ethical issues are covered.

ABI’s Role

The idea that human-operated vehicles will be obsolete in everyday life may seem plausible only in the distant future. However, functioning autonomous cars are on their way to changing transportation forever. There are countless pros to autonomous vehicles, but insuring all vehicles so that riders are promised complete safety would be the primary con. To ease the process of insuring self-driving cars, ABI’s Insurance Services have exactly what it takes for companies to make the transition from human-driven cars to self-driven cars. With 75 years of experience in transportation network companies, ABI can make riders feel safe using new technology, and help our society continue to evolve in amazing ways. ABI has direct relationships with the insurance carriers they write policies through, allowing for great efficiency and attention to detail. But you don’t have to wait for all cars to drive themselves to achieve this kind of protection and safety; contact ABI for both large and small fleet insurance today!

The Best NEMT Insurance in Texas

For-Hire Livery Insurance

For-hire livery insurance is a type of commercial auto coverage. Businesses use this for vehicles that generate revenue from transporting people. The most common types of for-hire livery insurance include taxi insurance, black car/limousine insurance, non-emergency medical transportation NEMT insurance, and ride share insurance.

What is NEMT and NEMT Insurance?

Non-emergency medical transportation, commonly called NEMT or Paratransit, vehicles are used to transport people who need help traveling to and from appointments for medical treatment. NEMT insurance is a type of livery coverage that protects business vehicles. These vehicles transport patients to medical appointments on a pre-arranged basis. NEMT insurance differs from other forms of livery insurance in a few ways. Unlike taxi services, Medicaid or medical service providers typically compensate NEMT businesses. It’s important to note that EMT vehicles lack the lightbars and sirens commonly found in ambulances and other emergency vehicles. Minivans, passenger vans, and SUVs are among the most common commercial autos for non-emergency medical transportation. 

Your search for a professional insurance agency that knows the ins-and-outs of NEMT insurance is over! American Business Insurance Services, Inc. has been writing this class of business for over 35 years. Experience with NEMT coverage cannot be understated when you consider the vast requirements that apply to this type of policy. American Business Insurance currently offers NEMT insurance in Texas as well as several other states in the U.S.

NEMT van

Texas NEMT and Background

In Texas, the major hubs are Houston, San Antonio, Dallas, Austin, and Fort Worth. There are over 7 million people in these cities. Many of the elderly people living here need transportation to medical centers at all hours of the day. Even for those who are fortunate enough to have loved ones to drive them around, it’s not always convenient. Everyone living in these cities knows that traffic can be slow-paced, finding parking can be a burden. Sometimes, a doctor’s visit can take the whole day.

This is when paratransit service or NEMT comes into play. Many NEMT agencies operate fleets in Texas that American Business Insurance works with to provide the best available coverage. Those seeking transportation can be picked up at their specific location and then the NEMT vehicle discharges passengers on request at various hospitals or medical centers. Having the right NEMT insurance in Texas is essential in making sure your business and customers are covered in case of an incident.

When customers are looking to choose a paratransit service or agency to be responsible for their loved ones, they’ll look into the NEMT company to make sure their loved one is safe and protected. American Business Insurance provides NEMT insurance to companies nationwide. We do so while creating customized policies to best serve our clients’ needs.

How Much Does NEMT Insurance in Texas Cost?

This is typically the first and most frequent question American Business Insurance gets when quoting public auto insurance policy. There’s no sense in wasting time with an agent who can’t get you a better rate than you already have. Depending on where you operate, American Business Insurance can give you an indication based on the premiums of other similar risks in the area. If you own a NEMT business and are looking for NEMT insurance in Texas for your fleet, you’ve come to the right place.

American Business Insurance has a system to research other accounts in your area that have similar coverage limits to you. Therefore, we can usually ball-park based on this data. We’ve had accounts in rural Kentucky, for instance, with annual rates as low as $800 per car. This isn’t a typical rate, but it does happen. Therefore, the best thing to do is provide us with all the information you can. This way, we can shop your application out to all of our carriers. Then we do our thing and get back to you with a firm quote that makes sense for you. We have flexible financing options. Moreover, we will always work with you the best we can to make your coverage as affordable as possible. 

Paratransit/NEMT Insurance in Texas at American Business Insurance Services, Inc.

At American Business Insurance, our goal is to build long-lasting, valued, and trusted relationships. Our mission is to create an understanding of our clients. We want our clients to know they’re at the forefront of our business. American Business Insurance, commits to professional excellence and delivers commitments on time, and of the highest caliber. Also, we use only the best practices in the industry through our stringent processes and systems. These let you run your Texas NEMT service company with confidence.

Furthermore, most agencies take days or even weeks to process a vehicle or driver change on your NEMT policy. At American Business Insurance Services, Inc. we have a fast, easy, and user-friendly online customer portal that you will love. Our state-of-the-art agency portal allows you to manage your NEMT business 24 hours a day, 7 days a week. With this portal, you can make changes to your policy online at any time – day or night. This is essential in running a business that operates 24/7.

We do the leg work for you. We have built strong, long-term relationships with our carriers of NEMT insurance. This way, we can find you the best policy to match your NEMT business needs. We have over 35+ years of experience in insuring commercial auto fleets. This makes American Business Insurance Services, Inc. quick and efficient in finding the best carrier options.

How Can We Help?

If you have questions or are seeking further guidance, please don’t hesitate to contact us. Call us Monday – Friday, from 8 am to 5 pm PST: 800-980-1950 or email us anytime! We would love to help you get your NEMT business in Texas off the ground and paired with an insurer that’s right for you. Be sure to check out our social media: Facebook, LinkedIn, and Instagram.

Uber Freight and Commercial Trucking Insurance

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Uber Freight and Commercial Trucking Insurance

In May of 2017, Uber launched one of their newest services Uber Freight. Uber Freight is an exciting, new trucking app that matches vetted drivers with long-haul routes. The app allows drivers or dispatchers to book and confirm routes with the tap of a button. They have the choice to filter the routes they search for by pickup, destination, the offered price, and other factors. Uber Freight is designed to work for carriers of any size. Although, the service is particularly attractive to small fleets and independent owner-operators. In order for trucking fleets and owner-operators to work with Uber Freight they need to have the proper Commercial Trucking Insurance.

 

How Does Uber Freight Work? What are the advantages?

Uber Freight was created with the business model to appeal to smaller fleets and independent truck drivers. Therefore, the app is designed to give more power to operators and solve many problems drivers have with traditional freight brokerage. Before Uber Freight, drivers or Uber Freightoperators would have to make multiple calls to schedule loads. Now the booking process is streamlined. Booking is made simple through the app. As easy as Uber makes it to schedule a car to pick you up on the curb, they make it just as convenient for commercial truck drivers to schedule loads and routes.

Another problem drivers have with traditional methods are delayed payment. The standard for payment is 30 to 60 days, but with Uber Freight drivers can receive payment about seven days after completion. This allows small trucking fleets or owner-operators to continuously operate at full capacity when repairs and other issues arise. A third problem Uber Freight solves is the problem of deadhead miles. Deadhead miles are the number of miles commercial truck drivers drive from the point of unload to the point where their new load is ready to pickup. Uber Freight accounts for this and compensates drivers. Furthermore, the app also features a “Take Me Home”. This setting helps drivers book loads that will take them back home while still earning income.

Uber Freight is still in its beginning years, but with the way they are operating and handling freight brokerage, they are hoping to transform the industry. They are positioning themselves as a drivers first service. They believe that when drivers are empowered and delivery is more efficient all businesses run better. Take a look at the partnership that Uber Freight has with Ocean Spray, and you’ll see how this new service works.

Commercial Trucking Insurance 

As Uber Freight is very much geared towards smaller fleets for the time being, operators need to do all they can to protect their small businesses. We at American Business Insurance Services, Inc. are here to help. Commercial Trucking Insurance or Delivery Insurance is tremendously important to the safety and security of drivers, their freight, and their business. If you are thinking about contracting through Uber Freight, you will have to have the proper insurance coverage. At American Business Insurance Services, Inc. we shop all the currently competitive markets for you. By doing this we can find you the best coverage to fit your specific needs in the commercial trucking industry. 

 

Why You Need Coverage?

American Business Insurance Services, Inc. has identified the Uber Freight business model as one that will likely transform the way the freight delivery industry operates. The seamless Uber Freightadaption of this technology to all types of businesses, that have shipping needs, has allowed for convenience of scheduling, more carrier options for businesses, and expedited delivery.

Our team of licensed brokers are well aware of the coverage you will need as a delivery fleet or owner-operator service. Furthermore, some of the common types of coverage that apply to delivery and commercial trucking businesses are:

  • Auto Liability to protect bodily injury of all parties
  • (Auto)Property Damage to cover damage to property
  • Comprehensive & Collision to protect against most causes of loss to your vehicle(s)
  • Personal Injury or Medical Coverage
  • Cargo Coverage

Contacting American Business Insurance Services, Inc. will guarantee that you are fully covered under a commercial auto policy and allow you to operate your fleet with Uber Freight.

Why American Business Insurance Services, Inc.?

At American Business Insurance Services, Inc., our goal is to build long lasting, valued and trusted relationships. Our mission is to create an understanding with our clients that they are at the forefront of our business. Consequently, we strive to make sure we know our clients business thoroughly to create a true partnership. American Business Insurance Services, Inc. is committed to professional excellence, delivering on commitments on time and of the highest caliber. Therefore, we use only the best practices in the industry. Through our stringent processes and systems we let you operate your commercial trucking or delivery service with confidence.

In conclusion, the Uber Freight business model could transform the way trucking operates and we understand that. As the business changes we at American Business Insurance Services, Inc. adapt with the change to provide the best types of coverage for clients.

To get a quote for your commercial trucking fleet or delivery service Click Here.

 

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How to Save the MOST Money on Your Commercial Fleet Insurance Rates

ABI Transportation Experts Speak: How to Save the MOST Money on Your Commercial Fleet Insurance Rates

Written by Laura Loftus on Thursday, February 28th, 2019

 

When speaking with clients about their commercial fleet insurance, the most common concern is how to get the lowest insurance rates. About 100% of the customers I speak to daily all have the same goal – they want the lowest insurance rates available and will do whatever it takes to get it. Whether you own a Taxi, Limo, Paratransit or Shared Economy company (peer to peer platform app), it’s a given that you want your commercial fleet insurance coverage at the lowest insurance rates available. What many companies don’t realize, especially start-ups, is that commercial fleet insurance underwriters do quite a bit of digging on your company through a variety of platforms to “check you out” prior to releasing a quote. They read Yelp reviews, they look at your website, they do Better Business Bureau checks – all of it.

There are common mistakes that transportation service companies are repeatedly making that will create doubt in a commercial fleet insurance company. These mistakes actually prevent your broker from being able to find the lowest insurance rates for your company. Most of these companies think they are making business decisions that will guide them toward the lowest insurance rates, and are unaware that their current website or driver pool is actually hurting their chances of achieving the lowest possible commercial fleet insurance rate.

Five common flubs transportation service companies are making that prevent your commercial fleet insurance broker from obtaining the lowest insurance rates possible:

1) Company Website

The first and most common mistake we see from commercial auto risks who are in the “wheels” business as us underwriters call it – is that you over the amount of experience or size of your transportation service company.  It is common for commercial fleet insurance underwriters to google your company to pick apart your website. Here are some items you may think are helping your chances at obtaining the lowest insurance rates but are actually red flags to commercial fleet insurance companies:

  •  Words like “Fast Pick-up” or ‘Delivery in Minutes” – no commercial fleet insurance underwriter wants to see that you are promising rushed services. Rushing = equals unsafe driving behavior.

commercial fleet insurance

  • Advertising vehicles that are not actually part of your fleet. For example, just yesterday I was helping a 35-car fleet in Portland with obtaining commercial fleet insurance quotes. The list of vehicles they provided were all private passenger type vehicles (meaning seating capacity of 8 or less) – good! But when I searched the company online, they advertised a large shuttle bus and a higher seating capacity van. When I asked the client about this, they those vehicles had been sold and they had no plans to replace them. Keeping your website up to date and only advertising only what you can actually deliver will keep unwanted questions from creeping into the commercial fleet insurance underwriters’ mind. Creating uncertainty is the last thing you want to do with a commercial fleet insurance underwriter when trying to obtain the lowest insurance rates.
  •  Age of vehicles is important to commercial fleet insurance companies. Publishing a picture of a 30-year-old vehicle is no bueno. Keep your fleet serviced regularly (we recommend every three to four thousand miles and cycle out old units. Newer, cleaner & well-maintained vehicles are not only more desired by clientele (when trying to compete with Uber/Lyft) but also preferred by commercial fleet insurance companies trying to avoid claims due to mechanical defect.
  • If you boast 20 years of experience but your LLC was filed three years ago, it creates uncertainty with insurance companies. It’s better to accurately reflect your business as it is now, and not what you want it to be five years from now. Just as there are items to avoid putting on your website, there are points that you should include on your website. It is always a good idea to brag about highly trained drivers and safety training you provide (more on this later). Be sure to note the maintenance you keep up with for your fleet, the background checks the city you operate in mandates and the highest level of driving records required for your drivers. Commercial fleet insurance underwriters like stable fleets with safe drivers. Bottom line, safer risks translates to commercial fleet insurance underwriters offering the lowest insurance rates.

2) Creating a Business Name

This may seem simple enough but for transportation business owners looking to for the lowest insurance rates, people often think that commercial fleet insurance companies give the lowest insurance rates to Limo’s and Non-Emergency Medical risks over a taxi or airport shuttle. While this might be true, cornering yourself into a specific type of transportation in your business name narrows the list of commercial fleet insurance carriers you are eligible for. Many markets write only taxis or only limos. So, if you file your business name with the Secretary of State as Laura’s Taxi & Limo Service, LLC. – it could possibly make you ineligible for a limo commercial fleet insurance program because they don’t insure taxis and vice versa – even if your unit type meets their requirements. When talking with clients, I always say it’s best to be general about the transportation type within the name of their business, especially as market conditions change. You may be heavy in taxi trips one year but then obtain a paratransit contract and do more of that the following year. The more years of favorable loss history (loss runs) you can provide, the better chance you have at obtaining the lowest insurance rates. Choosing a business name that is general such as Laura’s Transportation Service, LLC. allows you flexibility to transform and evolve your business as the industry demands change.

3) Loss Control is Everything

Underwriters give commercial fleet insurance at the lowest insurance rates to companies with low levels of paid claims. Even in a hard insurance market, with rates rising for the good guys too, you can expect to pay more for commercial fleet insurance if you’re prior insurance companies have paid a lot in claims. Here are some suggestions in tightening loss control for your transportation service company:

  •  Hire a full-time loss control or driver manager who will enforce a safety culture. Doing this, will lower the frequency and severity of claim payouts and put your transportation service company in a better position to obtain the lowest insurance rates. This person should be in charge of overseeing the overall safety of your company. Managing and coaching your drivers is the key to a successful transportation service company. You are only as good as your worst driver.
  • commercial fleet insurance Invest in cameras that capture not only accidents but also driver analytics. This type of camera system will allow you to review driver behavior and correct bad habits before they cause an accident. We like to say this method is similar to that of a professional athlete. How do they improve? They watch their game film and correct bad habits. Driving professionally is the same. The more you do it, the more comfortable you get and having drivers watch themselves reduces risky behavior dramatically. Additionally, it’s a known fact that many commercial fleet insurance claims are paid because of he said/she said situations. Having accidents on camera is the best way to know who exactly was at fault and exonerate innocent drivers.
  •  Hold weekly safety huddles and or monthly meetings. Review the data and claims that have occurred recently and talk to your drivers about how they could have been prevented.
  •  Commit to investing in annual defensive driving training for your drivers. This annual reminder to drivers will ensure that bad habits are addressed and give each driver a time to reflect on their own performance.
  • Implement a reward program for safe drivers. Giving an incentive, even if it’s small monetary gift cards – keeps your drivers focused and motivated on safe driving habits.

4) The Driver Pool

The Driver Pool is so important when trying to achieve the lowest insurance rates from commercial fleet insurance providers for your transportation company. How you chose to manage drivers and who you hire is crucial. Create formal guidelines that clearly outline what is acceptable for employment. We recommend only hiring drivers with zero accidents within the past three years and minimal moving violations. Clean MVRs are best but we know that professional drivers with experience usually do not have clean MVRs and this is ok. Professional drivers are on the road up to 3x more than someone commuting to/from work so it’s a given that they will most likely have more violations on their records. Repeat offenders can impact the cost of your commercial fleet insurance and should be let go. No one is perfect, but you should train your drivers with the goal to be as safe as possible. Excessive violations on a driving record can cause surcharges and prevent you from obtaining the lower insurance rates. Additionally, younger drivers sometimes generate higher premiums for commercial fleet insurance as well as newly licensed individuals.

5) Contact an Experienced, Transportation Insurance Broker

commercial fleet insurance

Working with a transportation specialist versus a local agency makes a huge difference as commercial fleet insurance brokers have access to many more transportation focused insurance companies. Also, an experienced broker will review your company data prior to submitting to commercial fleet insurance companies. If they see something a commercial fleet insurance company won’t like, they can address it with you and provide you with an opportunity to make changes before submitting to each carrier. The more information you can provide to a commercial fleet insurance underwriter, the better chances you have at achieving the lowest insurance rates. Because the for-hire, livery insurance market is so thin, carriers often get multiple submissions from duplicate brokers. Try to work with one broker at a time. You may think contacting multiple agencies well help you, but if they are all going to the same markets for commercial fleet insurance – it’s duplicating not only your own work, but the insurance companies as well. The livery market is a tough class of business and finding an experienced broker will absolutely give you a leg up on finding the lowest insurance rates over a generalist broker.

American Business Insurance Services, Inc. has been working with transportation companies across the nation for 35+ years. We have direct relationships with the most competitive commercial fleet insurance companies. We know what it takes to submit a complete application and present your company in the best light possible – which will no doubt translate to finding commercial fleet insurance at the lowest insurance rate.

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Autonomous Car Insurance and How it Works

How Autonomous Car Insurance Works

With technology in our society advancing at such an incredible rate, all of our cars could have minds entirely of their own within years. As a matter of fact, we are on our way there already. They are not yet available on a large scale. However, autonomous cars certainly are a reality and could eventually integrate themselves fully into our everyday lives. The question that many are asking has to do with insurance for an autonomous car. Car insurance typically protects the driver and car from mistakes that are caused by the driver. So if all cars will be completely autonomous and self-sufficient from humans, what is the point of insurance? If the car gets in an accident, who is then held responsible? In this futuristic dilemma, car insurance will work a little differently than we’re us